ISET-PI has delivered an advanced training course in Excel for ProCredit bank employees. There were four, month-long intensive training, each of 20 hours. The course syllabuses were discussed in advance with the client to match needs to specific skills in Excel.

Thus, participants were actively involved, while the material covered was very close to their everyday work. The training was conducted using a problem-solving approach. In parallel to planned training materials, participants were coming up with different problems in excel at their work and oncoming session these problems were discussed by the instructor, providing participants with the best ways and approaches using the maximum capabilities of Excel.

For the quality control, ISET-PI conducted instructor evaluations, which was extremely positive. Participants were very content and happy with the new skills that made them more powerful and saw their work much easier.