This year, the International School of Economics at Tbilisi State University (ISET) admitted nine Armenian students and one from Azerbaijan. They came to Tbilisi for a preparation course in August and all of them applied for residency permits before the first of September. All applications were exactly identical. Out of ten students, seven got their permits, two were denied, and one is still in process.

Any Georgian growing up in the “dark” 1990s (a literally dark, and rather gloomy period in the recent history of our country) would remember the canned milk powder distributed, together with some other goodies, to families with children aged below 5. These black and white cans were often used as flower pots in many of these families…

Assume you want to buy tomatoes at a vegetable market in Tbilisi. At a booth, you see beautiful tomatoes of flawless quality, red, fleshy, and shiny. Right next to them are offered semi-rotten tomatoes with corky blotches, but to your surprise, both kinds of tomatoes are tagged with the very same price. “Something wrong with this seller”, you may think and buy the shiny tomatoes.

The ISET Policy Institute (ISET-PI) was commissioned by the World Bank to assist the Social Service Agency (SSA) of Georgia, an agency of the Ministry of Labor, Health, and Social Affairs (MoLHSA), in setting up a system for providing job seekers with vocational and educational training (VET). The project had two specific goals.

In Georgia, employment is often found not through prevailing in fair, orderly selection processes, but through personal connections. This is a well-known fact almost nobody denies. It is evident in almost every Georgian firm and institution. In a hospital, you encounter a “nurse” not capable of the most basic medical accomplishments, in one of Tbilisi’s universities you meet a “cleaning woman” who is mentally ill, known for scaring everybody through aggressive and inappropriate behavior, and in the railway station, you buy a ticket from a clerk who knows nothing about regulations, timetables, and trains.