Firms differ systematically by size, and these differences shape how aggregate shocks propagate through the corporate sector. Large and small firms vary in their production technologies, cost structures, financing options, and ability to absorb adverse shocks. These differences become particularly important during periods of macroeconomic stress, when constraints on liquidity, access to finance, and cost flexibility can translate into sharply divergent performance outcomes.

Digital transformation is changing how businesses around the world operate, compete, and create value for their customers. For small and medium-sized enterprises (SMEs), embracing digital tools has become crucial not just for boosting productivity and efficiency, but also for building resilience and ensuring long-term success.

Beyond its impact on the healthcare system, the COVID-19 pandemic via economic shocks has already reached labor markets throughout every economy. As of 1 April 2020, ILO estimates indicate a substantial rise in global unemployment, leading to 6.7% decline in working hours in the second quarter of 2020, which is equivalent to 195 million full-time workers.